How We Collect Your Personal InformationActively Collected Personal Information
When you interact with SecureSurf VPN, we collect essential data to ensure smooth functionality, including:

• Hardware model
• Operating system version
• Network details (IP address, access type)
• Usage logs and performance metrics
• This foundational information is critical for delivering services and maintaining optimal app performance.

Information Provided During Service Usage
While using SecureSurf VPN’s features, we may collect:

• Diagnostic and crash reports
• Network connection logs (without storing specific browsing activity)
• Support inquiries and feedback details
• This information helps us fulfill your requests, deliver services, and enforce security measures.

How We Use Your Personal InformationService Delivery
Your information is used to provide seamless app functionality, including:

• Secure and encrypted connections
• Sending updates, security alerts, and support messages
• Responding to questions, feedback, and support requests

Security and Safety
We use your information for:

• Authentication and protection against unauthorized access
• Anti-fraud monitoring and customer security services

Sharing Information with Third Parties
We do not sell or rent your personal data. However, we may share data with third parties in specific cases, such as:

• Complying with legal requirements
• Processing customer support inquiries

Changes to This Privacy Policy
We may update this Privacy Policy periodically. When significant changes occur, we will notify you by posting the updated policy within the app or through other communication channels. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

For any privacy-related inquiries, please contact us at services@afsharenterprises.com.